Clients
FDS Italy, since the beginning, has considered it important to define its customer relationships aimed at:
1.
Securing Customer loyalty: Customers’ remarks and expectations must be carefully taken into consideration; they must be respected and assisted in their requests.
2.
Improving products or services: improvements can not only stem from innovation and research, but also from constant dialogue with customers who give FDS Italy clear and accurate messages about their expectations.
3.
Increasing brand value by focusing on its relationships with Customers; both Customers and FDS Italy will benefit in terms of product/service/costs.
Over the years we have switched from standardization:
- Based on a “one size fits all” approach;
- Driven by manufacturing;
- From a jungle of solutions to a selected and streamlined one;
- Reducing offering to our customers.
To modularization:
- Based on an “all in one” approach (Architecture);
- Driven by customers’ needs;
- From a jungle of needs to identification of key drivers;
- Expanding offering to our customers while reducing internal complexity.
FDS Italy installations in the world.
FDS Italy installationsin the world.
6
continents
67
country